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The Seventh Annual Tom Tom Founders Festival is a week-long celebration of innovators, visionaries, and artists who are shaping small cities. The Festival occurs at dozens of venues throughout downtown Charlottesville. 

1. I purchased a Summit Badge - do I need to use Sched? 
We want to make clear that for badge holders, you will need to go through Sched and enroll in the specific sessions that you wish to attend. You are not guaranteed a seat, unless you are enrolled in the session. 

2. I purchased an individual Session Ticket - do I need to use Sched? 
For individual session ticket holders, you will be automatically added to the session you have purchased a ticket for. It may take some time between the time you purchase to the time you see the session on your Sched, but no need to worry - you are guaranteed a seat. You can still use Sched to register for free events during the festival, like the Community Workshop Series.

3. I purchased two tickets, but I can only make one Sched? 
Sched requires each ticket holder to have a unique email address to create a schedule. If you’ve used the same email for multiple tickets or need to transfer a ticket to a friend, follow these instructions.

4. I just purchased a ticket on Eventbrite, but I don't see it on Sched? 
Sched automatically updates its system from Eventbrite every 15 minutes. If you have recently purchased a ticket, you may need to wait at most 15 minutes before you see it on your Sched account. If you still do not see your ticket after 15 minutes, please email tickets@tomtomfest.com and we will assist.

5. I can't login to Sched! Help!?
After purchasing an Eventbrite ticket, a Sched account is automatically created for you, using the email address you used to purchase the Eventbrite ticket. In most cases, your Eventbrite ticket will automatically be linked to you Sched account. Very rarely will the ticket not automatically link. If you find yourself in this scenario, please email tickets@tomtomfest.com and we will assist.

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