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The Seventh Annual Tom Tom Founders Festival is a week-long celebration of innovators, visionaries, and artists who are shaping small cities. The Festival occurs at dozens of venues throughout downtown Charlottesville. 

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Friday, April 13 • 4:00pm - 4:50pm
Case Study: Citizen-Centered Design in Gainesville, FL Almost Full

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Invisible, tenacious, and pervasive, organizational dysfunction underlies many of our most pressing challenges in the social sector. But it can be beat. Get inspired by the story of how some determined city administrators in Gainesville partnered up with IDEO to reorient their entire local government around citizens.


Peter Jackson

Portfolio Director, IDEO
Peter Jackson is a portfolio director at IDEO San Francisco, where he is focused on the intersection of consumer experience and organizational design. Prior to joining IDEO, Peter served as senior counselor to now U.S. Senator Elizabeth Warren and as the first Assistant Director for... Read More →

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Anthony Lyons

City Manager, City of Gainesville
Anthony was appointed Gainesville City Manager by the City Commission in April 2016. He is responsible for a team of more than 1500 city employees. He has also served as Gainesville’s Interim City Manager, Interim Planning and Service Director as well as two tenures as the City’s... Read More →
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Wendy Thomas

Director, Department of Doing, City of Gainesville, FL
Wendy Thomas is the City of Gainesville’s first Director of the Department of Doing where her responsibilities include overseeing the Planning and Building Divisions. Her experience in planning and development spans both the public and private sectors.

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We are a team of experienced, creative, and hard-working designers, developers, and strategists who are passionate about our craft.
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Creating beautiful digital products engineered to drive growth for the world’s leading brands.

Friday April 13, 2018 4:00pm - 4:50pm EDT
Welcome Gallery
  Design, Summit